STUDI FENOMENOLOGI PENERAPAN PRINSIP PATIENT CENTERED CARE PADA SAAT PROSES RESUSITASI DI IGD RSUD SAIFUL ANWAR MALANG

Abstract

High capability and effective performance that was implemented on cardiac
arrest resuscitation have not always been followed by emphatic and careful attitude
from resuscitation team. A patient Centered Care (PCC) method could help medical
personel to understand the difficult situation on emergency unit so that the
comminication and the credibility can be shown simultaneously. The purpose ot this
research is to deeply explore the principal of PCC that was implemented on cardiac
arrest resuscitation. This research was using qualitative design combine with
interpretive phenomenology that involved seven participants including five senior
nurse and two doctor from PPDS emergency unit of Saiful Anwar hospital. The
transcript, result of interview, was analyzed by qualitative analysis; initial codes
were generated by each statement of participans which then were interpreted as a
theme. The output of the research identified 8 theme that described the
implementation of PCC on this cardiac arrest resuscitation, ie (1) respected the
dignity of patiens and their family, (2) taken care of safety and satisfaction, (3) a
family support, (4) holism, treating KIE on critical situation, (5) giving the best
service consistently, (6) keep team collaboration, (7) any difficulties that have been
faced, (8) supplement factor. The implementation of PCC on cardiac arrest
resuscitation modulated by resuscitation that need rapidness and preciseness, a
condition when patiens was critial (coma) and whose family in depression. The
principal of PCC really need the involvement of resuscitation team and the family
of patiens.