EFEK MODERASI LOCUS OF COTROL PADA KONFLIK PERAN DAN BURNOUT TERHADAP INTENSI KELUAR (Studi Empiris Pada Bank Umum Wilayah Jawa Tengah)

Muhdiyanto M, Muji Mranani

Abstract


Penelitian ini bertujuan menguji efek moderasi pada konflik peran dan burnout terhadap intensi keluar di Bank Umum Wilayah Jawa Tengah. Ada 4 (empat) hipotesis dalam penelitian ini dan metode dalam penelitian ini menggunakan survei dalam bentuk kuesioner. Populasi penelitian ini karyawan Bank Umum Wilayah Jawa Tengah. Metode pemilihan sampel berbentuk nonprobabilistic sampling dengan teknik purposive sampling. Kriteria yang digunakan dalam penelitian ini, yaitu karyawan Bank Umum memiliki masa kerja di atas 1 (satu) tahun, karena diharapkan memiliki perencanaan untuk tetap/tinggal diorganisasi tersebut. Sampel penelitian ini sebanyak 291 responden. Alat analisis menggunakan Structural Equation Modeling (SEM) dalam menguji hipotesis dan melalui program WarpPLS. Hasil pengujian menunjukkan bahwa konflik peran tidak berpengaruh secara langsung terhadap intensi keluar, tetapi melalui burnout didukung. Selanjutnya, penelitian ini juga bahwa, locus of control mempunyai efek moderasi pada pengaruh burnout terhadap intensitas keluar.

Keywords


konflik peran, burnout, locus of control, intensi keluar

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