Impact of Organizational Citizenship Behavior, Leadership, Individual Characteristics and Competence on Teacher Performance

Januar Adie Chandra, Ni Nyoman Putu Martini G, Nurul Qomariah

Abstract


The purpose of this study was to determine the effect of organizational citizenship behavior (OCB), leadership, individual characteristics and competence on the performance of teachers of SMK Swata in Bondowoso Regency. The population of this research is all employees who are in Private Vocational High Schools (SMKS) in all of Bondowoso Regency, totaling 975 Educators of Education Personnel (PTK). The number of samples of this study was 110, with a purposive sampling method. Validity and reliability tests were conducted to test the measuring instrument in the form of a questionnaire. The analysis technique used is WarpPLS 2.0. The results showed that organizational citizenship behavior had a positive effect on teacher performance, leadership had a positive effect on teacher performance, individual characteristics had no positive effect on teacher performance, competence had no positive effect on teacher performance.


Keywords


organizational citizenship behavior , leadership, individual characteristics, competence, teacher

Full Text:

PDF

References


Abbas, A., Saud, M., Usman, I., & Ekowati, D. (2020). Servant leadership and religiosity: An indicator of employee performance in the education sector. International Journal of Innovation, Creativity and Change, 13(4), 391–409. https://www.ijicc.net/images/vol_13/Iss_4/13438_Abbas_2020_E_R.pdf

Achmad, S. H. (2016). THE EFFECT OF COMPETENCY, MOTIVATION, AND ORGANIZATIONAL CULTURE ON THE EMPLOYEE PERFORMANCE AT THE JAYAKARTA HOTEL, BANDUNG, INDONESIA. JBHOST, 2(1), 136–146. https://doi.org/10.1017/CBO9781107415324.004

Adam, F., & Kamase, J. (2019). The effect competence and motivation to satisfaction and performance. International Journal of Scientific and Technology Research, 8(3), 132–140.

Aktarina, D. (2015). Pengaruh Karakteristik Individu, Pekerjaan Dan Lingkungan Kerja Terhadap Motivasi Dan Dampaknya Terhadap Kinerja Anggota Polri Di Polresta Palembang. Jurnal Media Wahana Ekonomika, 12(3), 42–54.

Amdani, D., Sinulingga, S., Absah, Y., & Muda, I. (2019). The effect of competence and organizational culture on employee performance of ganesha medan polytechnic. International Journal of Scientific and Technology Research, 8(4), 155–159.

Andriani, S., Kesumawati, N., & Kristiawan, M. (2018). The influence of the transformational leadership and work motivation on teachers performance. International Journal of Scientific and Technology Research, 7(7), 19–29. https://www.ijstr.org/.../The-Influence-Of-Transformational-Leadhership-And -Commitment-Organization-Implications-For-Performance-Employee-State...

Areiqat, A. Y., Hamdan, Y., Zamil, A. M. A., Horani, O., & Al-Khoury, A. F. (2020). Culture and leadership are simply two sides of the same coin. International Journal of Innovation, Creativity and Change, 13(4), 123–147. https://www.ijicc.net/images/vol_13/Iss_4/13418_Areiqat_2020_E_R.pdf

Astuti, S. D., Subagyo, H., & Adriyanto, Y. (2011). DAMPAKNYA TERHADAP KINERJA PEGAWAI ( Studi pada Balai Penelitian dan Pengembangan Agama Kementrian Agama ). BENEFIT Jurnal Manajemen dan Bisnis, 15, 17–28.

Ataunur, I., & Ariyanto, E. (2015). Pengaruh Kompetensi dan Pelatihan terhadap Kinerja Karyawan PT. Adaro Energy Tbk. Telaah Bisnis, 16(2), 135–150.

Ayuningtyas, H. F., & Utami, C. W. (2019). The influence of leadership style of first generation, compensation and job satisfaction against the employee performance in foundation of perkumpulan pengelola pendidikan Sejahtera Surabaya. International Journal of Scientific and Technology Research, 8(7), 565–569.

Azhad, M. N., Anwar, & Qomariah, N. (2015). Manajemen Sumber Daya Manusia. Cahaya Ilmu.

Bahri, S., Basalamah, S., Kamse, J., & Bijang, J. (2018). The effect of islamic leadership, competence and compensation on work dicipline and teacher performance of madrasah aliyah in makassar city. International Journal of Scientific and Technology Research, 7(12), 137–143.

Bentar, A., Purbangkoro, M., & Prihartini, D. (2017). ANALISIS PENGARUH KEPEMIMPINAN, MOTIVASI, DISIPLIN KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN TAMAN BOTANI SUKORAMBI ( TBS ) JEMBER. Jurnal Manajemen dan Bisnis Indonesia, 3(1), 1–17.

Bommer, W. H., Dierdorff, E. C., & Rubin, R. S. (2007). Does prevalence mitigate relevance? The moderating effect of group-level OCB on employee performance. Academy of Management Journal, 50(6), 1481–1494. https://doi.org/10.5465/AMJ.2007.28226149

Brahmasari, I. A., & Suprayetno, A. (2008). Pengaruh Motivasi Kerja , Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan serta Dampaknya pada Kinerja Perusahaan ( Studi kasus pada PT . Pei Hai International Wiratama Indonesia ). Jurnal Manajemen dan Kewirausahaan, 10(2), 124–135.

Chelagat, L. J., Chepkwony, P. K., & Kemboi, A. (2015). Effect of Organizational Citizenship Behavior on Employee Performance in Banking Sector, Nairobi County, Kenya. International Journal of Business, Humanities and Technology, 5(4), 55–61.

Davis, K., & Newstorm, J. W. (2008). Perilaku Dalam Organisasi. Erlangga.

Dessy, Yunita, L., & Sinulingga, N. A. B. (2018). Pengaruh Karakteristik Individu Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT. Perkebunan Nusantara II Pagar Merbau Dessy1,. Journal of Management Science (JMAS), 1(1), 1–6.

Djamaludin, M. (2009). Pengaruh Komitmen Organisasional, Pengembangan Karier, Motivasi Kerja Dan Karakteristik Individual Terhadap Kepuasan Kerja Dan Kinerja Pegawai Pemerintah Kabupaten Halmahera Timur. Jurnal Ilmu Ekonomi dan Manajemen, 5(2), 1–80. http://jurnal.untag-sby.ac.id/index.php/die/article/view/42

Dolphina, E. (2012). Pengaruh Motivasi, Kepemimpinan Dan Budaya Kerja Terhadap Kepuasan Kerja Karyawan Serta Dampaknya Pada Kinerja Perusahaan. Seminar Nasional Teknologi Informasi & Komunikasi Terapan 2012 (Semantik 2012), 2012(Semantik), 1–7. http://publikasi.dinus.ac.id/index.php/semantik/article/view/220/232

Ekowati, V. M., Troena, E. A., & Noermijati, N. (2013). Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership, Job Satisfaction on Employee Performance: Studies in PT Bank Syariah Mandiri Malang East Java. International Journal of Business and Management, 8(17), 1–12. https://doi.org/10.5539/ijbm.v8n17p1

Fitriastuti, T. (2013). PENGARUH KECERDASAN EMOSIONAL, KOMITMEN ORGANISASIONAL DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA KARYAWAN. Jurnal Dinamika Manajemen, 4(2), 103–114.

Friolina, D. G., Sudarsih, S., Endhiarto, T., & Musmedi, D. P. (2017). Do Competence , Communication , And Commitment Affect The Civil Servants Performance ? International Journal of Scientific & Technology Research, 6(09), 211–215.

Hadiana, R. N., & Maya Sari, N. Z. (2019). The influence of transformational leadhership and commitment organization implications for performance employee State Civil Apparatus (Asn Bandung Indonesian). International Journal of Scientific and Technology Research, 8(1), 8–13.

Hafifi, M. A., Qomariah, N., & Arifin, A. (2018). PENINGKATAN KINERJA BERBASIS LINGKUNGAN KERJA, GAYA KEPEMIMPINAN, DAN PELATIHAN KERJA PADA KARYAWAN BAGIAN PRODUKSI PT. MITRATANI DUA TUJUH JEMBER. Jurnal Manajemen Dan Bisnis Indonesia Vol., 2(1), 212–214.

Handoko, H. (2010). Manajemen Personalia Sumber Daya Manusia. In BPFE UGM Persada (Edisi Ke 2). https://doi.org/10.4324/9780203488430

Hariandja, E. (2007). Manajemen Sumber Daya Manusia. Grasindo.

Harianto, E., Kusmaningtyas, A., & Brahmasari, I. aju. (2016). Model Karakteristik individu, budaya korporat, entrepreneurial leadership dan reward system terhadap corporate entrepreneurship dan dampaknya terhadap kinerja manajer : Studi pada industri proteksi. Jurnal Doktor Ekonomi, 1(1), 1–22.

Hasibuan. (2018). Manajemen Sumber Daya Manusia (Ed. Revisi). PT Bumi Aksara.

Hendrawan, P. R., & Budiartha, I. K. (2018). Pengaruh Integritas, Independensi, dan Gaya Kepemimpinan Transformasional pada Kinerja Auditor Inspektorat Kota Denpasar. E-Jurnal Akuntansi, 24, 1359. https://doi.org/10.24843/eja.2018.v24.i02.p20

Hutapea, T. (2008). Kompetensi Pluss. Gramedia Pustaka Utama.

Indiyaningsih, K. M. H., Murdyastuti, A., & Puspitaningtyas, Z. (2020). Efeect of human resource competency, work culture and utilization of information technology to performance of employees. International Journal of Scientific and Technology Research, 9(4), 3636–3641.

Ishak, M. N., Mei, T. S., & Majid, A. H. A. (2019). An effect of authentic leadership as moderator in teachers‘ performance appraisal satisfaction. International Journal of Scientific and Technology Research, 8(12), 1993–1996.

Jayanti, K. T., & Wati, L. N. (2014). Pengaruh Gaya Kepemimpinan dan Loyalitas Karyawan Terhadap Kinerja Karyawan. Jurnal Ekobis, 9(1), 71–88. http://ejournal.stiemj.ac.id/index.php/ekobis/article/view/51/32

Jufrizen, J., Farisi, S., Azhar, M. E., & Daulay, R. (2020). Model Empiris Organizational Citizenship Behavior Dan Kinerja Dosen Perguruan Tinggi Swasta Di Medan. EKUITAS (Jurnal Ekonomi dan Keuangan), 4(2), 145. https://doi.org/10.24034/j25485024.y2020.v4.i2.4159

Junjunan, B. A., & Suwanda, D. (2019). Integrated career pattern hope of bureaucration in the future. International Journal of Scientific and Technology Research, 8(5), 96–106.

Kridharta, D., & Rusdianti, E. (2017). Analisis Pengaruh Karakteristik Individu, Komitmen Organisasi, Dan Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Motivasi Sebagai Variabel Intervening. Jurnal Riset Ekonomi dan Bisnis, 10(3), 232. https://doi.org/10.26623/jreb.v10i3.882

Kurniawan, R. A., Qomariah, N., & Winahyu, P. (2019). Dampak Organizationlal Citizenship Behavior , Motivasi. Jurnal Penelitian IPTEKS, 4(2), 148–160.

Kurniawati, D., & Tobing, D. L. S. (2019). The effect of motivation, working environment, and self leadership on lecturer performance at politeknik negeri jember. International Journal of Scientific and Technology Research, 8(7), 820–825.

Listiani, Ribhan, & Mardiana, N. (2020). The influence of transformational leadership and work discipline on automotive employee performance in Bandar Lampung. International Journal of Scientific and Technology Research, 9(1), 3980–3982. www.ijstr.org/.../-The-Influence-Of-Transformational-Leadership-And-Work -Discipline-On-Automotive-Employee-Performance-In-Bandar-Lampung.p...

Mangkunegara, A. A. A. P. (2010). Manajemen Sumber Daya Manusia, Cetakan Kedua. PT Remaja Rosdakarya.

Manik, S., & Syafrina, N. (2018). Pengaruh Kompetensi Terhadap Kinerja Dosen Sekolah Tinggi Ilmu Ekonomi Riau. Jurnal Ilmiah Ekonomi Dan Bisnis, 15(1), 1–6. https://doi.org/10.31849/jieb.v15i1.72

Mathis, L. R., & Jackson, H. J. (2011). Human Resource Management (edisi. 10). Salemba Empat.

Mindarti, C. S. (2016). Pengaruh Karakteristik Individu Terhadap Kinerja Auditor. Jurnal Ekonomi dan Bisnis, 18(3), 59. https://doi.org/10.24914/jeb.v18i3.286

Mukhtar, A. (2018). The effect of competence and organization culture to work satisfaction and employee performance of Sharia banks in Makassar city. International Journal of Scientific and Technology Research, 7(10), 1–6.

Mustikawati, E., & Qomariah, N. (2020). The Effect of Education , Training and Competency on Teacher Performance. International Journal of Business and Management Invention (IJBMI), 9(10), 14–20. https://doi.org/10.35629/8028-0910031420

Noora, S., Nursalamb, N., & Sukartini, T. (2020). Determinants Commitment Performance of Organisational on Nurse ’ s. 13(6).

Novelia, M., Swasto, B., & Ruhana, I. (2016). PENGARUH KOMITMEN DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP KINERJA (Studi Pada Tenaga Keperawatan Rumah Sakit Umum Daerah dr. Soegiri Lamongan). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 38(2), 71–78.

Nursaid, N., Qomariah, N., Sanosra, A., Satoto, E. B., & Utomo, A. W. (2020). Improvement of Job Satisfaction Based on Work Motivation, Work Environment, Competence and Compensation for Hospital Employees. Indonesian Journal Of Law and Economic Review, 1(1).

Nyoto, Purwati, A. A., & Suyono. (2020). A study on the influence of organizational culture, leadership, transformational leadership, and compentency on the commitment of DPRD members and the implication to the performance of the regency/municipal DPRD members in Riau Province. International Journal of Scientific and Technology Research, 9(4), 596–605.

Perdana, A. H. (2018). Pengaruh Kompetensi Budaya Organisasi dan Motivasi Terhadap Kinerja Dosen Perguruan TInggi Swasta di Kota Makassar. 3(008), 88–100. https://doi.org/10.31219/osf.io/67n8g

Pinca, E. C. (2015). The Mobile Teachers Profile Competencies Performance And Problems In The Department Of Education Division Of Northern Samar Philippines. International Journal of Scientific & Technology Research, 4(8), 45–50.

Prijono, W. P., Cahyono, D., & Qomariah, N. (2019). Usaha Meningkatkan Kinerja Pegawai SKPD ( Satuan Kerja Pemerintah Daerah ) Di Lingkungan Inspektorat Kabupaten Jember. 9(1), 20–33.

Priyono, B. H., Qomariah, N., & Winahyu, P. (2018). PENGARUH GAYA KEPEMIMPINAN, MOTIVASI GURU DAN LINGKUNGAN KERJA FISIK TERHADAP KINERJA GURU SMAN 1 TANGGUL JEMBER. JURNAL MANAJEMEN DAN BISNIS INDONESIA, 4(2), 144. https://doi.org/10.32528/jmbi.v4i2.1758

Putri, Y. D., & Utami, H. N. (2017). PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP KINERJA (Studi Pada Tenaga Perawat Ruang Rawat Inap Rumah Sakit Baptis Batu). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 46(1), 27–34.

Qomariah, N. (2012). Pengaruh Budaya Organisasi, Kepemimpinan Dan Komitmen Organisasi Terhadap Kinerja Dosen Pada Perguruan Tinggi Swasta Di Kabupaten Jember. Conference In Business, Accounting, And Management (CBAM), 1(3), 787–801. http://jurnal.unissula.ac.id/index.php/cbam/article/view/172

Qomariah, N., Hermawan, H., Isnaini, N. H., & Azhad, M. N. (2020). How to Improve Employee Performance at Level 1 Health Facilities During the Covid 19 Pandemic ? International Journal of Engineering Research and Technology, 13(9), 2511–2518.

Rande, D. (2016). Pengaruh kompetensi terhadap kinerja pegawai pada dinas perhubungan, komunikasi dan informatika kabupaten mamuju utara. e Jurnal Katalogis, 4, 101–109.

Rantesalu, A., Mus, A. R., & Arifin, Z. (2017). The effect of competence, motivation and organizational culture on employee performance: the mediating role of organizational commitment. Quest Journals Journal of Research in Business and Management, 4(9), 8–14. https://doi.org/10.31227/osf.io/m7wqs

Rivai, V. (2009). Manajemen Sumber Daya Manusia Untuk Perusahaan. Raja Grafindo Persada.

Riyadi, S. (2020). The Influence of Leadership Style , Individual Characteristics and Organisational Climate on Work Motivation , Job Satisfaction and Performance. International Journal of Innovation, Creativity and Change, 13(7), 662–677. https://www.ijicc.net/images/vol_13/Iss_7/13791_Riyadi_2020_E_R.pdf

Saban, D., Basalamah, S., Gani, A., & Rahman, Z. (2020). Impact Of Islamic Work Ethics, Competencies, Compensation, Work Culture On Job Satisfaction And Employee Performance: The Case Of Four Star Hotels. European Journal of Business and Management Research, 5(1), 1–8. https://doi.org/10.24018/ejbmr.2020.5.1.181

Saleh, A., Ramly, M., Gani, M. U., & Suriyanti, S. (2016). Factors Affecting The Job Satisfaction And Performance Of Nurses Private Hospitals Class B In Makassar. International Journal of Scientific and Technology Research, 5(10), 74–77.

Sanosra, A., Ade, P., & Qomariah, N. (2014). Perilaku Organisasi. Cahaya Ilmu.

Sari, O. R. (2015). Pengaruh Kepuasan Dan Motivasi Kerja Terhadap Kinerja Karyawan Dengan Organizational Citizenship Behavior (Ocb) Sebagai Variabel Intervening. Management Analysis Journal, 4(1), 28–35. https://doi.org/10.15294/maj.v4i1.7221

Setiawati, T. (2017). Pengaruh Kompetensi Kerja Terhadap Kinerja Dosen. Media Pendidikan, Gizi, dan Kuliner, 1(1), 1–5.

Setiono, B. A. (2016). Pengaruh Budaya Organisasi , Karakteristik Individu , Karakteristik Pekerjaan Terhadap Kinerja Karyawan PT . Pelindo III Surabaya ( Influence of Organizational Culture , Individual Characteristics , Job Characteristics on Employee Performance PT . Pelindo. Aplikasi Pelayaran dan Pelabuhanan, 6(2), 128–146.

Siagian, S. P. (2015). Manajemen Sumber Daya Manusia. Edisi pertama Cetakan Keduapuluh Tiga. Bumi Aksara.

Sriwidodo, U., & Haryanto, A. B. (2010). Pengaruh Kompetensi, Motivasi, Komunikasi Dan Kesejahteraan Terhadap Kinerja Pegawai Dinas Pendidikan. Jurnal Manajemen Sumberdaya Manusia, 4(1).

Sugiyatmi, Minarsih, M. M., & Edward Gagah. (2016). Pengaruh Motivasi, Gaya Kepemimpin Dan Lingkungan Kerja Terhadap Disiplin Kerja Serta Dampaknya Terhadap Kinerja Karyawan Di Pt Bina San Prima. Journal Of Management, 2(2). http://jurnal.unpand.ac.id/index.php/MS/article/view/534/520

Sujana, E. (2012). Pengaruh Kompetensi, Motivasi, Kesesuaian Peran Dan Komitmen Organisasi Terhadap Kinerja Auditor Internal Inspektorat Pemerintah Kabupaten (Studi Pada Kantor Inspektorat Kabupaten Badung Dan Buleleng). Jurnal Ilmiah Akuntansi dan Humanika, 2(1), 1–27.

Sulistyo, H. (2009). Analisis Kepemimpinan Spiritual Dan Komunikasi Organisasional Terhadap Kinerja Karyawan. Ekobis, 10(2), 11.

Suzanna, A. (2017). Pengaruh Organizational citizenship terhadap kinerja karyawan pada PT Taspen (PERSERO) Kantor Cabang Cirebon. Jurnal Logika, XIX(1), 42–50.

Syahrial, Asrial, Kurniawan, D. A., & Subandiyo, M. (2019). Pedagogic competence and Indonesian language competence pre-service teacher of elementary program. International Journal of Scientific and Technology Research, 8(10), 851–856.

Ticoalu, L. (2013). Organizational Citizenship Behavior (Ocb) Dan Komitmen Organisasi Pengaruhnya Terhadap Kinerja Karyawan. Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 1(4), 782–790.

Utaminingsih, A. (2014). Perilaku Organisasi (1st arg.). Universitas Brawijaya Press.

Utomo, A. W., Qomariah, N., & Nursaid. (2019). The Impacts of Work Motivation , Work Environment , and Competence on Performance of Administration Staff of dr . Soebandi Hospital Jember East Java Indonesia. International Journal of Business and Management Invention (IJBMI, 8(09), 46–52. http://www.ijbmi.org/papers/Vol(8)9/Series-2/G0809024652.pdf

Vidianingtyas, R. N., & Putri, W. H. (2014). Pengaruh kompensasi, kepuasan kerja, motivasi kerja dan gaya kepemimpinan terhadap kinerja karyawan pada perusahaan jasa katering di daerah istimewa yogyakarta. Efektif Jurnal Bisnis dan Ekonomi, 5(1), 99–110.

Widyanto, E. A., & Mersa, N. A. (2018). The influence of lecturer competence and students quotient on understanding of accounting science (Empirical study on students in accounting department of state polytechnic samarinda). International Journal of Scientific and Technology Research, 7(12), 40–49.

Wiranata, A. A. (2011). Pengaruh Kepemimpinan Terhadap Kinerja Dan Stres Karyawan (Studi Kasus : Cv. Mertanadi). Jurnal Ilmiah Teknik Sipil, 15(2), 155–160. http://ejournal.stiemj.ac.id/index.php/ekobis/article/view/51/32

Wongso, S. H., Gana, F., & Kerihi, A. S. Y. (2020). The effect of enterpreneurship motivation, enterpreneurship competency, and financial literation on msmes in kupang city. International Journal of Scientific and Technology Research, 9(2), 5236–5241.

Yamin, M., & Ishak. (2018). The effect of employees competency, application of performance-based budgeting and functional supervision on the performance (LKD) SKPD. International Journal of Scientific and Technology Research, 7(8), 215–219.

Yohana, C., Rahmat, A., Alam, H. V, & State, G. (2020). The Effects of Locus of Control , Work Environment and Teacher Performance on Job Satisfaction for Teachers at a Private Vocational High School in Indonesia. International Journal of Innovation, Creativity and Change, 13(8), 351–367. https://www.ijicc.net/images/vol_13/Iss_8/13827_Yohana_2020_E_R.pdf

Yusuf, M. (2015). PENGARUH KOMPETENSI DAN MOTIVAI STERHADAP KEPUASAN KERJA APARATUR. Jurnal Kebangsaan, 4(8), 1–11.




DOI: https://doi.org/10.32528/jmbi.v6i2.4091

Refbacks

  • There are currently no refbacks.


View My Stats
slot gacor slot gacor hari ini slot gacor 2025 demo slot pg slot gacor slot gacor